Your main responsibility as... Communication Manager is centered around the daily communications of the H......
Your main responsibility as a Communication Manager is centered around the daily communications of the H&M customer service center with all our internal and external customers, enabling us to provide an excellent customer service experience. You will lead a team of 7 local communication specialists who will be your direct reports.
You are a member of the center management team and will use your extensive experience to advise and guide the team in all matters concerning the structuring of our strategic communication.
Our customer service center is an integral part of H&M’s global customer service organization, meaning you will also work in close conjunction with the global H&M communication team.
Your responsibilities also include:
What do we offer?
The H&M Group is one of the largest fashion retailers in the world. Our Global Customer Service division is a multichannel and multi-brand organization with a focus on the customer dialogue throughout the customer journey.
Today, Customer Service has around 3500 employees globally and has established 16 Customer Service Centers around the world. In our Center in Maastricht, the Netherlands, around 450 colleagues make our customers’ lives easier in 9 different countries and in 6 different languages. Situated in the Geusselt Business Park, our center can be easily reached by means of both public and personal transportation.
Are you the one we are looking for? Great!
Hit the APPLY button and upload your CV together with your motivational letter in English by the 30th of September at the latest. Please note that we will collect applications until the 23rd of September. From that date onwards we will start evaluating candidates and reach out to you.
Do you want to know more about the job?
Feel free to contact Richard Hagedoorn on 0031-6-13106342 or send an email to . You can also send a WhatsApp message, which will be answered on weekdays between 8.00 and 16.30. We will also be happy to explain the recruitment process for this position.
Vul in waar je vergelijkbare vacatures zoekt en vergeet je e-mailadres niet!