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Helpdesk in Brussel

Brayton Global is a fast growing company based in Brussels and specialized in IT.  Our target is to find you the best position where you will flourish and go beyond your limits We are looking for helpdesks to work for one of our prestigious client in Brussels  Originele vacature is te vinden op StepStone.be – Vind gelijkaardige jobs, informatie over werkgevers en carrièretips op StepStone.be!

8 - 40 uur per week

Beschrijving

  • Making an initial assessment of incident, attempting to resolve 
  • Recording and tracking incident and problem information in a ticketing system 
  • Monitoring progress of incident resolution relative to the appropriate SLA
  • Managing the incident life-cycle, including closure and verification 
  • Participate in reconfiguration and installation of PC environement 
  • Follows standard service desk procedures and processes 
  • Advises staff on appropriate action and maintain the ownership of the incident and ensure updates
  • Serves as liaison between staff and the technology department to resolve issues and redirect issues to the appropriate resources 

  • We are looking for motivated Helpdesk: any level is accepted - you can be freshly gratuaded, with one year experience, medior or senior! 
  • Languages: EN+DU+FR or FR+DU or FR+EN or EN+DU

Extra informatie

Status
Inactief
Opleidingsniveaus
Master
Plaats
Brussel
Werkuren per week
8 - 40
Dienstverbanden
Tijdelijke fulltime baan
Beroepsgroepen subcategorie
ICT / IT / Programmeur
Rijbewijs nodig?
Nee
Auto nodig?
Nee
Motivatiebrief verplicht?
Nee
Talen
Nederlands

Brussel | ICT vacatures | Helpdesk medewerker | Tijdelijke fulltime baan | Master

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