Data Analyst in Brussel

As a Data Analyst at ING you will play a crucial role in the data-driven culture by supporting our products and services Tribes. You will be responsible to support the decision making process by delivering valuable insights to both your colleagues and our clients.

You will be part of a multidisciplinary team of 8 to 9 professionals in Business Banking, within a team focusing on Business Lending and Business Insurance products. Portfolio and new production monitoring, product promotion and sales support are key activities amongst this team.  

Translating the business needs into an analytical request:

• Hereby you will be discussing and challenging the needs and requirements with your stakeholders.
• While thinking along you already think a step further in terms of a feasibility analysis, setting realistic timelines, and cross-checking the data needs and availabilities.

Go over to the execution phase, this by applying some advanced analytical skills, capabilities and techniques, some examples are:

• Getting to know all the data available for business lending and business insurance
• Executing in-depth analysis on our customer data base to come up with answers to some specific questions
• Create some advanced ad-hoc reporting for specific needs, using tools like Cognos and Adobe
• Creating target groups for outbound customer communication; thinking about the right selection criteria, channels, offers, and A/B tests

After the analytical quest you communicate your insights and recommendations in an appropriate way to the stakeholders:

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As a Data Analyst you will also need to have following qualifications and competences:

• Master’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics or alike, and/or equivalent experience of 3 years
• 2 years relevant experience in data analytics
• Experience in business banking is an asset
• Experience in SQL is a must
• Experience with tools such as SAS, Cognos or Adobe are a plus
• Be a team player
• Be analytical: extremely curious, constantly looking for an explanation; analyzing sharply, concise & to the point
• Take ownership on tasks assigned: you will be cultivating analytics within the bank
• Be able to influence and convince not only peers but also the stakeholders based on analytical results
• Good knowledge of English

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

• Personal growth & challenging work with endless opportunities to realize your ambitions
• An informal, dynamic environment with innovative colleagues supporting your endeavors
• A progressive and agile way of working, where new ideas are valued ahead of convention

Furthermore, within the Digital and Customer Interactions tribe as a Data Analyst, you can count on a range of opportunities to invest in your personal and professional growth with:

• Ample opportunities to participate in courses and trainings within the analytical domain
• Challenging, strategic and highly visible projects to support or take the lead in
• Personal coaching through our agile structure by the help of Agile coaches and Chapter leads
• An environment that stimulates continuous learning and improvement, and the possibility to experience over time multiple different aspects within data analytics

We redefine banking. What about you?

We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!