Solliciteer direct!

First line agent for DHL Finance in Maastricht

/studentenjob/ | Administratieve vacatures | Callcenter vacatures | Administratief medewerker | Backoffice medewerker | Klantenservice medewerker | Fulltime (startersfunctie) | Fulltime (ervaren) | Tijdelijke fulltime baan | HBO | Universiteit

We are looking for a First Line Agent at the department Accounts Receivable in Maastricht. Do you enjoy working in an international and dynamic environment? Is your passion to support customers? We have the perfect position for you.


With a global network in over 220 countries and territories across the globe, DHL is the most international company in the world and can offer solutions for an almost infinite number of logistics needs. DHL is part of the world’s leading postal and logistics company Deutsche Post DHL Group. And now you have the chance to be a part of this company.

Job Purpose:

Provide professional customer service to customers contacting DHL regarding invoice queries.

Job Discription:

  • Answer and manage customer calls
  • Accurately process mail and faxes
  • Accurately log all customer queries in Oracle
  • Meet individual productivity targets on number of contacts per day (calls/mail/fax)
  • Resolve uncomplicated queries immediately
  • Meet individual targets on number of queries resolved
What we offer:

  • A competitive salary;
  • The opportunity to work in one of the most international operating company;
  • Training and education;
  • Career opportunities within the company;
  • Working in a multicultural environment;
  • Travel expenses;
  • Working in a motivated and great team.
What we are asking for:

  • MBO-level or equivalent bij experience
  • Customer service experience
  • Good computer skills especially in Microsoft Office
  • You speak French, Dutch and English fluently.
  • Are you excited to work for this great company?

    Apply for this job by clicking on the ‘solliciteer direct’ button. If you have any questions do not hesitate to call us at 0031-43 350 75 00 and ask for Chantal van Dongen.

Verdere informatie

Fulltime (startersfunctie), Fulltime (ervaren), Tijdelijke fulltime baan
Administratief, Callcenter / Customer Service
HBO, Universiteit
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