The Coffee Specialist acts as an ambassador of the Nespresso brand in the Boutique. Welcome, advise and give a service “Beyond Satisfaction” to all Nespresso customers and prospects. Achieve sales and service targets and respect all guidelines and procedures.
Welcome Nespresso customers and
prospects : Identify their needs, advise on Nespresso
products and services.
Register New Club
Members : Present the Club services, the range of
accessories and machines, the coffee varieties and advice on the first order.
Ensure that all data's of the customer are recorded in the
Acquire expertise and give
briefings : Become a coffee/machine/guidelines/stock
expert through regular training. Be able to transmit this expertise to the other
persons of the team through briefings.
Be responsible for your cash
register : Be accurate and well organized in order to
avoid cash differences.
Respect Nespresso guidelines and
procedures : Wear without any exception the uniform of
Nespresso. Ensure that desks and Boutique remain tidy and clean. Fill in coffee
walls by the end of the day. Respect the tasks of your colleagues. Arrive on
- Communicatie / Marketing / Reclame / PR, Commercieel / Verkoop / Inkoop, Callcenter / Customer Service
- Rijbewijs nodig?
- Auto nodig?
- Motivatiebrief verplicht?
- Engels, Frans, Nederlands