Beschrijving
Who will you be working for?
You will be working in the banking sector where innovation and evolution are core values.
Specifics:
- Starting date: ASAP
- Contract duration: Indefinite
- Location: Brussels
- Work regime: fulltime on site
Mission:
As a Customer Journey expert you will be responsible for the development and implementation of the right 'Journeys' for bank employees. After gaining the right insights about the interaction between customers and bankers and defining different channels, you will create the right first-time-right customer journey. Your mission is to define the needs and working methods of employees and create the right 'Employee Journeys'. You will contribute directly to the development and implementation of the CRM system SalesForce and integrate this tool into the company's landscape.
Profile:
- You work agile and always use the right timing
- You are very communicative
- You always think and act one step ahead
- You put customers first
- You love to think and work in an international environment
- You dare to make autonomous decisions
- You can build trust
- You are fluent in Dutch, French and English
- Knowledge of SalesForce is a plus but not a must
Personality:
- You have a hands-on mentality
- You get a lot of energy from helping others
- You are enthusiastic and driven
- Challenges do not scare you, not even a bit
- Innovation and evolution are in your DNA
Are you the "Customer Journey Expert" we are looking for? Hand in your resume using the button below.
Extra informatie
- Status
- Inactief
- Plaats
- Brussel
- Dienstverbanden
- Fulltime (startersfunctie)
- Beroepsgroepen subcategorie
- Communicatie / Marketing / Reclame / PR
- Rijbewijs nodig?
- Nee
- Auto nodig?
- Nee
- Motivatiebrief verplicht?
- Nee
Brussel | Marketing vacatures | Fulltime (startersfunctie)
