Beschrijving
As an intern (m/f) in our Community Management department, you will be tasked with dealing with inquiries from our players, organizing community events and acting as a contact for our external mods and game helpers. The internship is ideal for recent school leavers, as a co-op program or for starting your career. We‘re looking forward to hearing from you!
Your Job:
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Be on hand to help and advise our players through different communication channels (forums and chats)
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Get to know our games inside out so you can answer any questions from our player community
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Offer comprehensive customer care in forums, chat rooms and on social media platforms
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Plan and organize in-game events, community actions and real-world meetings
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Work in close cooperation with other departments: Give feedback to our game designers and report bugs to colleagues in the live bug analysis department
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Your goal: Represent our company in our forums, chat rooms and social media pages and link the company with the community
Your Profile:
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You have good French and English skills, both written and spoken, German and other languages are an advantage
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You are passionate about (online) games and are an open, friendly character and genuine team player
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You can keep a calm head even in challenging situations
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You can think outside the box to solve problems
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Ideally you already have some experience in customer contact (preferably online, or in the catering, hotels or sales industries)
We Offer:
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An exciting job where you can assume responsibility and develop professionally
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A dynamic team with friendly, highly-qualified colleagues from all over the world
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Strong, sustainable growth and fresh challenges every day
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Flat hierarchies and short decision paths
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A culture of mutual respect and an outstanding working environment
- Further training with workshops, language courses and technical reference works, a healthy work-life balance, regular team events, sporting and leisure activities and much more!
Hamburg is one of the most beautiful cities in the world and provides a fantastic range of leisure activities as well as a great nightlife. A maritime atmosphere and its Hanseatic cosmopolitan flair enable an especially high quality of life – and safety. We will make relocating simple, help you find a flat and make it easy for you to get to know your new home town.
Extra informatie
- Status
- Inactief
- Opleidingsniveaus
- Secundair onderwijs
- Plaats
- Dienstverbanden
- Stage
- Beroepsgroepen subcategorie
- Communicatie / Marketing / Reclame / PR, ICT / IT / Programmeur, Callcenter / Customer Service
- Rijbewijs nodig?
- Nee
- Auto nodig?
- Nee
- Motivatiebrief verplicht?
- Ja
- Talen
- Nederlands