The Estée Lauder Companies attracts the most outstanding people from diverse industries and nurtures their talents. Whether they work in one of our stores, on a production line, at our corporate headquarters in New York City or in one of our affiliates worldwide, our employees take pride in their contributions to our success.
Le Labo Fragrances E-Store Associate - Antwerpen based
Brand: Le Labo
Description
Overview:
The ANTWERP E-Store Associate will be responsible for the day-to-day operations of the ANTWERP E-Store. This role’s responsibilities include inventory management, maintenance of the infrastructure of the shipping facility, liaising with the Concierge for special requests and orders. The E-Store Associate is also responsible for the accurate and timely fulfillment of online orders – which involves order processing, pick-pack and dispatch. This role will be based in our ANTWERP boutique, and will report the Digital Operations Manager based in NYC.
Responsibilities:
o Coordinate with NY Warehouse and Digital Operations for inventory needs
o Submission of Purchase Orders according to needs
o Receiving of goods and ensuring quantities match
o Maintain stock and supply levels
o Submit Cycle Counts, Month End Inventory, Returns and Quality Control Logs
o Organize stockroom and ensure work space is safe and clean
o Liaising with the Concierge team for special requests or special orders
o Process orders from the e-commerce platform
o Pick, prepare and pack orders according to Le Labo’s packaging standards
o Ensure all orders are dispatched in 2 business days upon receipt of order
o Ensure packages are picked-up by shipping carriers in time
o Submit shipment manifest, and end of day report
o Maintain strong relationships with delivery service representatives
Qualifications
Skills Required:
Excellent Organizational Skills and the ability to multi-task
Ability to manage time and prioritize work assignments
Ability to function independently after training to complete assignments
Ability to pay attention to fine details
Must be passionate about providing an exemplary customer experience
Proficiency with Mac Applications and Microsoft Suite
E-commerce shipping software experience is a plus
Excellent communication skills with colleagues
Job Type: Full-time
Job Location: LE LABO Boutique, ANTWERP
Required Education: Bachelor’s Degree or equivalent
Job: Retail - Store
Primary Location: Europe, Middle East, Africa-BE-VAN-Antwerp
Job Type: Standard
Schedule: Full-time
Job Number: 1918216
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