Do
you want to be a key player in building a world-class interior brand?
Are you passionate about customer service and ready for an exciting
challenge in one of the H&M HOME Concept Stores? Then you might be
the one we are looking for!
H&M
HOME is a design-driven interior brand with the purpose to make it
possible for many people to create a modern and inspiring home. Our
vision is to be a world-class interior brand offering modern design and
quality at the best price in an inspiring and sustainable way.
The role as Store Manager (SM)
As
SM at H&M Home you have the important role to create an excellent
and inspiring shopping experience for our customers every day. The role
as Store Manager is to lead and develop your team to achieve budgeted
and planned sales and profitability. As SM, your responsibilities are
divided into five parts: Customers, Colleagues, Procedures, Planning,
Results & Profitability. You are an ambassador for the brand and
together with the team you strive to exceed customer expectations and
drive selling on the sales floor, that’s where it all happens!
Your responsibilities
The job of a SM comes with lots of responsibility – and lots of fun. Your to-do list includes:
Provide excellent customer service in your store and coach your team to always keep our customer top of mind
Recruit, train and develop your team
Ensure best practice of store activities and back office procedures
Follow up on sales goals and budgets to optimise profit
Set
an example for your team by always acting in line with H&M Group
values, H&M Home brand DNA and H&M Group Global leadership
expectations.
Your profile
We
are looking for a strong and passionate leader who thrives in a
fastmoving environment full of customers to please, employees to guide
and high-set business goals to reach. Your personal qualities also
include:A passion about customer service, people and interior design
A great result driven attitude
Being well-organised and able to cope with a large workload
Ability to prioritise and plan ahead for efficient workflow, staffing and development
An analytic and reflective mindset to constantly improve store profitability
A positive and coaching attitude, and a willingness to learn and improve
Application
Are you our next Store Manager? Apply by submitting your CV and Cover letter Welcome with your application!