Hartje

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Customer Service Advisor in Bruxelles

You are the main point of contact regarding all customer inquiries, issues, and complaints; you demonstrate a can-do attitude to ensure their timely resolution. Client DetailsOur client is a growing international company active in the IT software sector. DescriptionYou are the main point of contact for customer inquiries.You provide customers with the information they need. You resolve customer related issues and complaints. You dispatch tickets to the correct department for any issue you are not able to resolve yourself. You provide an excellent follow-up. You manage incoming calls, emails and chat. You manage client files and keep them up to date. ProfileYou are fluent in Dutch, French and English.You have experience in a customer servic

4 - 40 uur per week

Beschrijving

You are the main point of contact regarding all customer inquiries, issues, and complaints; you demonstrate a can-do attitude to ensure their timely resolution.

Client Details

Our client is a growing international company active in the IT software sector.

Description

  • You are the main point of contact for customer inquiries.
  • You provide customers with the information they need.
  • You resolve customer related issues and complaints.
  • You dispatch tickets to the correct department for any issue you are not able to resolve yourself.
  • You provide an excellent follow-up.
  • You manage incoming calls, emails and chat.
  • You manage client files and keep them up to date.

Profile

  • You are fluent in Dutch, French and English.
  • You have experience in a customer service or commercial role.
  • You are customer-centric and show lots of empathy.
  • You are proactive, autonomous and a true team player.
  • You are familiar with CRM systems such as SAP.

Job Offer

  • A central role in a growing international company.
  • A dynamic start-up environment.
  • A great work-life balance.
  • An attractive salary package including meal voucher, ecovouchers, 145 euro net allowance/month, mobility budget, net allowance for phone and internet bills, etc.

Extra informatie

Status
Inactief
Opleidingsniveaus
HBO5
Plaats
Bruxelles
Werkuren per week
4 - 40
Dienstverbanden
Tijdelijke fulltime baan
Beroepsgroepen subcategorie
Secretarieel
Rijbewijs nodig?
Nee
Auto nodig?
Nee
Motivatiebrief verplicht?
Nee
Talen
Frans

Secretariële vacatures | Tijdelijke fulltime baan | HBO5