Customer Service Advisor in Bruxelles

Beschrijving

You are the main point of contact regarding all customer inquiries, issues, and complaints; you demonstrate a can-do attitude to ensure their timely resolution.

Client Details

Our client is a growing international company active in the IT software sector.

Description

• You are the main point of contact for customer inquiries.
• You provide customers with the information they need.
• You resolve customer related issues and complaints.
• You dispatch tickets to the correct department for any issue you are not able to resolve yourself.
• You provide an excellent follow-up.
• You manage incoming calls, emails and chat.
• You manage client files and keep them up to date.

Profile

• You are fluent in Dutch, French and English.
• You have experience in a customer service or commercial role.
• You are customer-centric and show lots of empathy.
• You are proactive, autonomous and a true team player.
• You are familiar with CRM systems such as SAP.

Job Offer

• A central role in a growing international company.
• A dynamic start-up environment.
• A great work-life balance.
• An attractive salary package including meal voucher, ecovouchers, 145 euro net allowance/month, mobility budget, net allowance for phone and internet bills, etc.

Extra informatie

Status

Inactief

Opleidingsniveaus

HBO5

Plaats

Bruxelles

Werkuren per week

4 - 40

Dienstverbanden

Tijdelijke fulltime baan

Beroepsgroepen subcategorie

Secretarieel

Rijbewijs nodig?

Nee

Auto nodig?

Nee

Motivatiebrief verplicht?

Nee

Talen

Frans