KYC Customer Journey Expert & Data... [Permanent contract, Full-time, Brussels] Your role & work... Money laundering, Tax evasion, Financial & Economic Crime (FEC) as a whole is affecting directly our economy &...
KYC Customer Journey Expert & Data Steward
[Permanent contract, Full-time, Brussels]
Your role & work environment
Money laundering, Tax evasion, Financial & Economic Crime (FEC) as a whole is affecting directly our economy & social welfare, by distorting prices, stimulating (cyber)crime, diverting resources to sterile sectors, weakening economic & social policies... Huge amounts of dirty money are still circling around us and criminals are looking for any opportunity to recycle the profits of their crimes through the financial sector.
ING plays a key role in the fight against FEC. Because we are a top European bank and we are expected to play a leading role. Because we want to fight efficiently the financial crime to support our purpose to empower honest people to stay a step ahead in life & business.
As a Customer Journey Expert (CJE) for KYC Services Tribe, it is your responsibility to ensure efficient and customer-oriented processes as well as the time-to-market of new solutions, by leveraging innovation, smart data and taking all regulatory requirements and hazards into consideration.
The tribe KYC is composed of three chapters across two pillars. The chapters Service Management, Customer Experience and Bridge IT safeguard key values in all of the projects on which squads are focussing either under the pillar Customer Due Diligence or the pillar Monitoring & Screening.
Your key responsibilities
You build smooth KYC processes
You are KYC Services’ Data Steward, the gate-keeper of our data
We look for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
As a Customer Journey Expert KYC within the Chapter ‘Bridge IT’ you will also need to:
We offer you
A clear purpose, a unique offer and a range of flexible compensation and other benefits:
A hybrid way of working
Furthermore, within the KYC Services Tribe, you can count on a range of opportunities to invest in your personal and professional growth with:
We redefine banking. What about you?
There has never been a more interesting time to work at ING. We’re on a journey that’s centred around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!
Vul in waar je vergelijkbare vacatures zoekt en vergeet je e-mailadres niet!