Support Engineer in Brussel

[Cours Saint Michel 10 – 1040 Etterbeek - Brussel]
[Possibility of 50% work from home on the basis of a team agreement]

[Advanced Minimum]

[Usual Business hours + on-call]
 

You will carry out day to day Ops activities of maintenance and incident resolution of Archiving  applications. You will support Disaster Recovery, Patching, release deployment, IT audits, Security tests and IT risk governance related activities.

You will be Working in BE Document and Content Services Tribe, and more precisely in the Squad responsible for the legal archiving of documents. You will be supported by existing Dev and Ops engineers.

Incident and Problem management, Change and Release Management process,

• Guarantee the continuity of the running applications implementing and using monitoring and reporting tool,
• Analyze Incidents, Problems and resolution using Snow,
• Interact with different teams to get the issues resolved,
• Be part of an on-call support,
• Prepare and perform the roll-out of the Changes through the different environments.

Maintain Cloud infrastructure

• Support with Disaster recovery exercise, Patching, LifeCycle management and Release deployment activities etc,
• Ensure IT Security Minimum Standards (Identity & Access management, Security Monitoring, Operational Resilience, …),
• Using and enhancing continuous integration and continuous deployment processes (CICD Process) using Azure DevOps.

IT risk governance

• Support on IT audits, Security tests and IT risk governance,
• Maintenance of Risk documentation.

A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.

As an OPS engineer you will also need:

• Graduate/Post graduate in IT with min 5 years of experience,
• Good understanding of Cloud concepts, applications leveraging Java, C++, Oracle, ELK technology,
• Experience in Networking concepts: Firewalls, Port, …,
• Experienced in Agile and Continuous Delivery practices,
• Experienced in automating activities (deployments, reports, …),
• Having a sense of ownership and responsibility for the applications of your squad,
• Embracing new evolutions and challenges,
• Being Pro-active, assertive and a good communicator,
• Fluent in English. French/Dutch is a nice to have

A clear purpose, a unique offer and a range of flexible compensation and other benefits:

• Personal growth & challenging work with endless opportunities to realise your ambitions
• An informal, dynamic environment with innovative colleagues supporting your endeavors’
• A progressive and agile way of working, where new ideas are valued ahead of convention

A hybrid way of working

•           We give the autonomy to our employees to let them organize their work in a flexible way that suits best for them while ensuring business continuity, customer service and employee wellbeing.

Furthermore, within the Document and Content Service department, you can count on a range of opportunities to invest in your personal and professional growth with:

• The possibility to participate in courses and trainings,
• Challenging projects supported by very friendly and helpful colleagues.

We redefine banking. What about you?

We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that!